Staff clothing about more than looks
Choosing workwear should be a balancing act of presentation and practicality
STAFF presentation leaves a lasting impression on customers, and can be a key marketing...
Scotland ahead on security
Trade is setting the standard in safety, say specialists
SECURITY measures such as CCTV and door stewards have played a key role in keeping staff...
Century old village inn for sale
A BUYER is being sought for a historic Scottish inn.
The 100 year-old Chlachain Inn in the west coast fishing village of Mallaig is...
A fresh approach to an old favourite
New twists on classic serve are helping to grow consumer interest in category
WHILE gin has played a prominent role in the recent cocktail boom,...
Strong service breeds success
THE impact good customer service can have on a bar or restaurant business cannot be overstated.
In an ever-competitive marketplace – and with major...
Best use of space can pay dividends for pubs
Back-bar area can make a real difference to outlets’ fortunes, say equipment firms
A WELL designed and laid-out back-bar is about more than efficiency –...
An eye to the future can keep fridges full
Wholesalers underline the importance of planning ahead for busy seasons
ANTICIPATION and sharp response times have been cited as two qualities that mark out a...
Family takes Aberdeen bar
A FATHER and son partnership has snapped up an Aberdeen city centre bar.
The Glentanar Bar was bought by Mike Taylor, who also owns...
Focusing on staff the way forward
Mentoring scheme aims to develop talent in the industry
TRAINING is to be a key focus of the Scottish wholesale industry over the next year,...
Fife lessee takes training online
A DUNFERMLINE lessee claims he’s reaping the benefits of a new online staff training resource.
Peter Connor, who runs Monty’s – a traditional ground floor...
Columns
Niall Hassard
Andrew Dowson
Neil Morrison
Luke Richardson
