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Whisky is predicted to be a firm festive favourite again this year

“December is also a time when customers are more likely to try something new, especially in a celebratory atmosphere, so whisky flights are a perfect way to encourage exploration.”

Customer service and staff training have evolved over the past six decades

Marking its 60th anniversary, SLTN looks back over what has changed in hospitality over the past six decades – and nowhere has there been more change than in customer service and staff training.

Mixologist finalists pick their favourites for Christmas and New Year

With the festive season just around the corner, SLTN asked our Mixologist of the Year finalists – Kim Toft, Ari Smith and Mari Chierchia – for their favourite festive tipples. Here’s how they replied...

Social media can create a festive buzz to bring customers to your bar

Create a special festive menu, host a cocktail hour, offer batch-serve cocktails for groups .. and always make your drinks Instagram-worthy so guests post images on social media to promote your venue.

Microwave ovens are the greenest option for kitchens under Christmas pressure

With accelerated food preparation set to become a priority, now might be a good time to review your own kitchen’s provision of that most useful piece of equipment, the microwave oven.

Highland Park enters a new era with upgrades to the distillery and branding

At this exciting time for the famous brand, SLTN spoke to brand ambassador Mike McLellan about all things Highland Park. 

Glasgow operators enjoy best year yet as venue marks tenth anniversary

Opened in 2014 by Scott and Evelyn McMillan, The McMillan is now owned and operated by the couple’s son and daughter, Miles and Mia, who bought the business from their parents three years ago. 

It takes bravery to stand out in the UK’s crowded ready-to-drink market 

According to NielsenIQ, ready-to-drink brands accounted for a staggering £3.2 billion global in sales in 2023, reflecting a growth of over 30% year-on-year.

HEINEKEN UK celebrates an exceptional year for premium brand Birra Moretti

The trend towards beer is not isolated to Scotland – the whole UK on-trade beer category is continuing to outperform the drinks market ahead of spirits and wine, and is now worth a staggering £15.6bn.

Modern consumers are looking for genuine sustainability – not ‘greenwashing’

As consumers look for greener ways to enjoy their leisure time, there is increasing pressure on on-trade operators to not only operate in a sustainable way but also to show those sustainable credentials.

Columns

Jack Cummins
LEGAL by Jack Cummins
FINANCIAL Wylie & Bisset
Neil Morrison
ASK THE OPERATOR Neil Morrison
THE GRAPEVINE
Luke Richardson
MEET THE MAKER
William Woodburn
MIXED UP WORLD Ewan Angus