Customer service and staff training have evolved over the past six decades
Marking its 60th anniversary, SLTN looks back over what has changed in hospitality over the past six decades – and nowhere has there been more change than in customer service and staff training.
Mixologist finalists pick their favourites for Christmas and New Year
With the festive season just around the corner, SLTN asked our Mixologist of the Year finalists – Kim Toft, Ari Smith and Mari Chierchia – for their favourite festive tipples. Here’s how they replied...
Social media can create a festive buzz to bring customers to your bar
Create a special festive menu, host a cocktail hour, offer batch-serve cocktails for groups .. and always make your drinks Instagram-worthy so guests post images on social media to promote your venue.
Microwave ovens are the greenest option for kitchens under Christmas pressure
With accelerated food preparation set to become a priority, now might be a good time to review your own kitchen’s provision of that most useful piece of equipment, the microwave oven.
Highland Park enters a new era with upgrades to the distillery and branding
At this exciting time for the famous brand, SLTN spoke to brand ambassador Mike McLellan about all things Highland Park.Â
Glasgow operators enjoy best year yet as venue marks tenth anniversary
Opened in 2014 by Scott and Evelyn McMillan, The McMillan is now owned and operated by the couple’s son and daughter, Miles and Mia, who bought the business from their parents three years ago.Â
It takes bravery to stand out in the UK’s crowded ready-to-drink marketÂ
According to NielsenIQ, ready-to-drink brands accounted for a staggering £3.2 billion global in sales in 2023, reflecting a growth of over 30% year-on-year.
HEINEKEN UK celebrates an exceptional year for premium brand Birra Moretti
The trend towards beer is not isolated to Scotland – the whole UK on-trade beer category is continuing to outperform the drinks market ahead of spirits and wine, and is now worth a staggering £15.6bn.
Modern consumers are looking for genuine sustainability – not ‘greenwashing’
As consumers look for greener ways to enjoy their leisure time, there is increasing pressure on on-trade operators to not only operate in a sustainable way but also to show those sustainable credentials.
Disaronno International UK brings American rye brand to Scottish venues
While it’s a relative newcomer to the American whiskey sector, Sagamore has been designed to pay homage to the producers that came before – both in its production and its packaging.Â
Columns
Jack Cummins
Andrew Dowson
Neil Morrison
Luke Richardson
