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Stuart McLean said systems which encompass everything from booking to the bill can be a real benefit to operators.

Reap the rewards of the right tech

Embracing integrated technology systems can help operators to improve customer service and sales, writes Zonal’s Stuart McLean THE drive to use technology to improve customer...
Iain Meldrum

It’s a good time to be a bartender

With so much happening in the world of premium spirits, it’s a good time to be a bartender, writes Iain Meldrum THE premium spirits market...
technology

Time to embrace mobile solutions

With smartphone transactions increasing year-on-year, it seems contactless payment is here to stay, writes Paul Smith of Barclays IN an increasingly immediate society, smartphone devices...
whisky

Government has a duty to whisky

As chancellor George Osborne prepares to unveil the 2014 Budget, the Scotch Whisky Association calls for tax clemency A QUESTION frequently asked by visitors to...
The Wine Guy

The Wine Guy with Guy Chatfield

Pretentious tasting notes are no help to anyone when it comes to recommending wine, writes Guy Chatfield I THINK the best one I ever heard...

Is contract clarity a step closer?

A new Westminster consultation on ‘zero hours’ could help staff and employers, writes lawyer Dawn Robertson THE Department for Business Innovation and Skills launched...

Every day is a school day in the wine world, writes Guy Chatfield

IN some respects, not much has changed in the wine world of late. Adverse weather has hit a popular wine region (California has had its...
• Stephen McGowan said operators should forge good links with authorities.

Partnership work can benefit trade

Licensees should foster positive relationships with LSOs and police, writes licensing lawyer Stephen McGowan I READ with interest a recent news article concerning a premises...
• Emma Logan said it is up to individual operators to create their own policy regarding the use of e-cigarettes.

Operators can make e-cigs call

It’s up to licensees to create their own policy on ‘vaping’ in their premises, writes electronic cigarette firm boss Emma Logan HARDLY a day goes...
Craft sector

Teamwork is key for craft sector

Scotland’s independent breweries are booming, but the industry could benefit from collaboration, writes accountant Adam Hardie SCOTLAND’S craft brewing sector is thriving once again. We...

Columns

Jack Cummins
LEGAL by Jack Cummins
FINANCIAL Wylie & Bisset
Neil Morrison
ASK THE OPERATOR Neil Morrison
THE GRAPEVINE
Luke Richardson
MEET THE MAKER
William Woodburn
MIXED UP WORLD Ewan Angus