Operators encouraged to take part in cashless tipping trial

Staff member with face mask

SCOTTISH operators are being encouraged to take part in the trial of a new system designed to make staff tipping easier.

The technology, from hospitality tech firm TiPJAR, is a “peer-to-peer tipping” system which allows bar, pub and restaurant customers to tip staff using contactless payment.

The company, which was founded in 2019 by Brewdog bars director James Brown and Alex Moore of Rosa’s Thai, has secured a £100,000 innovation grant to help develop its Tap to Tip box. The funding will pay for a trial in venues across the UK, which operators can sign up for here.

The devices allow customers to tip staff in a venue by tapping their contactless card against the box. The software then distributes the tips directly to the venue’s staff.

“I started TiPJAR with the aim of helping hospitality workers earn more tips, as well as helping businesses with challenging pain points of managing tip distribution,” said Brown. “Tap to Tip fuels this mission by removing customer barriers to tipping, and allowing workers and businesses to focus on great customer service, growing their top-line sales, and generating more tips to take home.”