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A plan to keep spick and span

Maintaining the highest cleanliness standards in premises more important than ever, writes Hance McGhie AS the UK’s hospitality industry fires up again after many months...

Partnership yields results

The importance of  working together cannot be underestimated, writes Inspector Susan Gillon

Free pub promotion on social media can boost the bottom line

According to Lennoxtown-based business accountant Julie Campbell, using free social media to promote a hospitality offering can be surprisingly impactful on the bottom line, while funding for local advertising and marketing is often available via Business Gateway.

Reasons to be cheerful, part 3

IT’S always a pleasure to report on new ventures and success stories in the hospitality trade – and in this issue we have some...
Stuart McLean said systems which encompass everything from booking to the bill can be a real benefit to operators.

Reap the rewards of the right tech

Embracing integrated technology systems can help operators to improve customer service and sales, writes Zonal’s Stuart McLean THE drive to use technology to improve customer...

Devil in detail of rates cap

Hospitality businesses could face full impact of rateable value increases from next year, writes chartered surveyor Gary Louttit FINANCE minister at Holyrood, Derek Mackay, recently...
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Clean lines keep them coming back

Operators and staff are taught many things about looking after beer, but can sometimes cut corners when it comes to cellar management and cleaning, writes Jeff Singer

Stats shouldn’t cloud real issues

IT was interesting to read the latest alcohol harm statistics, announced by Alcohol Focus Scotland (AFS) this month ahead of its annual conference. The figures...
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Pubs can offer a taste of our best

There is a growing appetite amongst visitors to try local produce and traditional dishes, writes VisitScotland’s Riddell Graham THIS year has been incredible for Scottish...
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There are staffing problems ahead

Action must be taken to mitigate the impact of Brexit on staff recruitment, writes Jessica Pattinson of legal firm Dentons

Columns

Jack Cummins
LEGAL by Jack Cummins
FINANCIAL Wylie & Bisset
Neil Morrison
ASK THE OPERATOR Neil Morrison
THE GRAPEVINE
Luke Richardson
MEET THE MAKER
William Woodburn
MIXED UP WORLD Ewan Angus