C&C Group, the parent company of Tennent’s and Magners, has launched a new online training service.
Draught.Online offers three courses – in dispense, beer production and cider making, respectively – with more to follow in the course of 2022. C&C said the courses, which are priced between £15 and £20 and include a series of modules as well as a final assessment, are intended to serve both as introductions to the subjects for beginners as well as refreshers for more experienced hospitality staff.
The platform has been developed in conjunction with trade group the British Beer & Pub Association.
“Regular training in any role is critical, and with the launch of Draught.Online we hope to create an accessible, affordable platform for anyone working in our industry,” said Tennent’s master brewer, Keith Lugton.
“Having informed, assured staff gives customers a better experience in your outlet, while demonstrating knowledge of how products are made will allow your teams to upsell with confidence. Regular training is also a great way to keep your staff engaged and to show the value you place in them as colleagues.”