Star Pubs & Bars launches e-learning package for lessees and their staff
STAR Pubs & Bars has launched a new online training package for lessees and their staff.
The pubco has appointed CPL Online to roll out an e-learning package, which includes 24 staff training and development courses.
For £250 a year, each pub’s staff and lessees can access the online training tool 24 hours a day from any computer with internet access.
Training modules are grouped into three main areas: compliance, such as age verification, food hygiene and handling, and health and safety; soft skills, covering everything from up-selling to cellar management; and personal development, including staff appraisal and time management skills.
Chris Moore, property and strategy director at Star Pubs & Bars, said e-learning offers a flexible solution to staff training.
“Courses are designed to be used unsupervised and feature interactive animations, games and voiceovers to make the process easy, accessible and fun,” he said.
“Everyone can do it at a time and place that best suits them and can work at their own pace – ideal for pubs where employees work different shifts.
“Importantly, nobody is required to leave the pub, a real benefit in a busy customer-facing business.
“The Star Pubs & Bars estate is built on quality, long-term sustainable pub businesses. We believe the key to a thriving pub is excelling in every area.
“We want to help our lessees have the best pubs, which means they have got to have the best staff; our new e-learning training will enable them to go a long way to achieving this.”
Image – Training on the move: Star Pubs & Bars said the e-learning package offers lessees flexibility.