Food ordering app launched for hotel sector


A FREE contactless food ordering system designed for hotels has been developed by two Scottish technology companies.

Developed by Edinburgh hospitality technology company Criton and Dundee-based restaurant software company Hungrrr, the mobile app system – which is an additional feature to Criton’s hotel guest app – can be branded to suit individual accommodation businesses and is free for hoteliers until next year. It allows guests or visitors to order and pay for food and drinks from their hotel room or the venue’s restaurant and hotel owners also have access to the backend of the app enabling them to update menus and prices.

Julie Grieve, Criton founder and chief executive, said: “Our partnership with Hungrrr is the perfect solution for hotels re-assessing their F&B services ready for when they can welcome guests once again.

“Digitising the guest journey has never been more important and it is heartening to see the commitment by the sector as a whole to embrace new ways of working.  All hoteliers will need to instil confidence and the additional capabilities of the app now mean that they can also offer their guests a simple, contactless way to order and pay from a restaurant or bar menu while maintaining physical distancing. The solution can be used for room service, restaurant ordering and takeaway, both by in- house guests and casual diners.”

Scott Campbell, commercial director of Hungrrr, said: “We are very proud that our platform has been chosen by Criton to assist hoteliers as they reopen their hotels. The system has been developed over several years and it is hard to imagine a piece of software more perfectly designed than our platform to assist businesses in this current challenging environment.”